Website usage terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DTS International's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'DTS International' or 'us' or 'we' refers to the owner of the website whose registered office is 8 Annfield Place, Duke Street, Glasgow, G31 2XQ. Our company registration number is [company registration number and place of registration]. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Privacy Policy
DTS International needs to collect and use personal data about people including past, present and prospective customers in order to carry on its business and meet its customers' requirements effectively. We recognise that the lawful and correct treatment of personal data is very important to successful operations and to maintaining our customer's confidence.
Any personal data which we collect, record or use in any way and from any media will have appropriate safeguards applied to it to ensure that we comply with the Data Protection Act 1998. We fully endorse and adhere to the eight principles of Data Protection as set out in the Data Protection Act 1998. These principles state that personal data must be:-
- fairly and lawfully processed
- processed for limited purposes and not in any other way which would be incompatible with those purposes
- adequate, relevant and not excessive
- accurate and kept up to date
- not kept for longer than is necessary
- processed in line with the data subject's rights
- kept secure
- not transferred to a country which does not have adequate data protection laws.
Where we collect any sensitive data, we will take appropriate steps to ensure that we have explicit consent to hold, use and retain the information.
We have a responsible marketing policy and do not give details of our customers or related individuals to any other company outwith DTS International. Customers may be contacted by DTS International by mail or telephone with details of other products or services. If they do not wish to be marketed in this way they can write to the Data Protection co-ordinator, at DTS International, 8 Annfield Place, Duke Street, Glasgow, G31 2XQ (quoting their full name, date of birth and other any information which may be helpful).
Under the Data Protection Act, any individual may write to the Data Protection Co-ordinator at the above address and request a copy of the information which we hold about them. We reserve the right to charge the maximum fee payable in terms of the Data Protection Act for providing this information. If the details are inaccurate you can ask us to amend them.
DTS - Cookie Policy
DTS International websites use cookies. A "cookie" is a piece of information that is saved to the hard drive of your computer and "remembers" information about the configuration of your computer.
We use this information to track your movements through our websites to find out how they are being used and assess their usefulness. Personal information about you is not collected during the tracking process.
We also use persistent cookies if you have registered for any of our online services. These cookies allow us to make the logging-in process easier and more secure. They will also pre-populate your details should you need to complete one of our online forms.
You can disable the cookies that we attach if your browser supports this. For further information on how to do this, please refer to www.aboutcookies.org. However, you should bear in mind that if you exercise this option, you may be unable to use some of our online offering.
DTS International may use third-party advertising companies to place advertisements about our products and services on other websites. The advertising companies may use cookies to measure advertising effectiveness and offer selective advertisement content. The advertising companies may use anonymous information about your visits to our and other websites, but nothing that personally identifies you. Please contact us if you would like to know more we are happy to discuss and share what knowledge we have about our advertisements with you.
DTS Company Terms & Conditions
In these terms, “DTS” means Dental Technology services, a trading company of Littlejohn and Sons whose registered office is at 8 Annfield Place, Glasgow G31 2XQ. “the Dentist” means any registered Dentist who carries on practice in UK, Ireland or overseas and who places an order with DTS. The price list means DTS’s price list current at the time the order is accepted by DTS.
These terms apply to all orders given to DTS by any Dentist or Dental Practitioner who carries on practice in the UK, Ireland or overseas.
It is the responsibility of the Dentist to supply DTS with all the information that DTS needs in order to carry out the order.
Where an order is given by the Dentist in writing (whether he uses a form provided by DTS not) DTS shall not be obliged to accept the order.
When DTS accept an order they will make the product ordered in a proper and workmanlike manner in accordance with the instructions given to DTS by the Dentist.
DTS warrant that where the order specifies the use of materials of a certain quality the work will be done with material of at least that quality. DTS reserves the right to alter materials and alloys.
Since the Dentist is responsible for deciding the suitability of the work for his patient, DTS gives no warranty that the goods ordered are suitable for the use proposed by the Dentist.
DTS warrant the quality of the product supplied as set out below on the strict understanding that it has been used in a suitable manner and for the purpose intended. 8a. Product Warranty Period Special Notes: i) All Crown & Bridge Products -1 year, ii) Emax Systems – 2 years, iii) Lava, Procera and Zirconia substructures – 5 years. iv) Prosthetic work, orthodontics, bleaching trays, gum shields and retainers -1 year.
Under the DTS warranty system, products cannot be interchanged and will only be replaced on a like for like basis. The faulty or unsatisfactory product must be returned, along with any relevant warranty cards, before a replacement is provided. Replacement products will not be provided on newly or altered preparations.
DTS accepts the responsibility placed on it by law for personal injury or death. The Dentist agrees that before using any product supplied by DTS that he will inspect them and satisfy himself that they appear to be free from defects and suitable for the purpose for which he wishes to use them.
All costs of treatment (whether original or remedial) shall, as between DTS and the Dentist, be met by the Dentist.
The work will be carried out by DTS in a reasonable time as set out in our annual price list.
DTS will endeavor to meet requests for urgent cases but the order must be confirmed by fax or telephone. Any cases that is required in a shorter time than those stated above will be charged an additional express fee. This charge is at the discretion of the laboratory based on the current work capacity and ability to complete the work.
DTS shall not be responsible for any delay in meeting the order that is caused by force majeure or by any other matter outside DTS immediate control such as couriers.
The goods shall be at carrier’s risk during transit, if the goods are received damaged or incomplete the Dentist must notify DTS in writing within 3 days of receipt. If the goods are not delivered the Dentist must notify DTS of their non delivery within 2 days of the order. If this notice is not received by DTS within the time specified the Dentist shall have no claim against DTS for any loss or damage to the goods in transit. Where applicable the Dentist shall retain the goods and the packaging for inspection by the carrier or their insurers.
The ‘Free Local Delivery’ service is free to all customers within a specific variable radius of the company’s registered address. This is subject to individual Dentist locations and offered completely at the company’s discretion.
The Dentist shall pay for the goods and services provided by DTS in accordance with DTS’s price list, within 30 days of monthly invoicing. If the goods or services do not appear in the price list the Dentist shall pay the price agreed with DTS before the work is started and if no such price is agreed such price as is fair and reasonable.
Any practice or dentist discount offered on accounts is subject to payment of due amounts on or before the 25th day of the calendar month from statement. DTS has the right to remove this discount at any time should this criteria not be met.
Prices shown on the Price list include all applicable taxes and carriage and insurance to the Dentist at their registered address.
If any account for work done remains unpaid more than 30 days after it was delivered, the Dentist shall pay DTS interest on all sums unpaid at 3.0% per month from 30 days after the date of the invoice until the sums are paid in full and whether before or after any Court judgment. In addition, if legal proceedings are required to recover the money a 30% surcharge will be added to the overdue amount and the Dentist shall pay this along with any costs of such proceedings on an indemnity basis.
No title is to pass to the Dentist until the full agreed purchase price has been paid to DTS.
All money received by the Dentist through disposal of goods are to belong to DTS in equity and are to be paid into a separate bank account and held on trust for DTS until the agreed price has been paid in full to DTS.
The Dentist warrants to DTS that he is the principal or one of the principals of his practice or that he is duly authorized by one or more of the principals to enter into the contract. The Dentist shall in any event be personally liable for the payment of all sums due to DTS in respect of the work or orders in addition to any other person who may be liable.
DTS receiving a case will warrant the opening of an account with a dentist , however before a second case is received a new customer form must be completed to determine the dentist or party and address responsible for settlement of payment. No further cases can be completed other than the initial case unless this is completed and returned signed.
All agreements under these terms are made subject to Scottish law. Proceedings in respect of them may be brought in any court, which may have jurisdiction.
